1. Introduction
This Privacy Policy explains how personal data is collected, processed, and protected when using the Ovolis.fr website.
Ovolis is committed to complying with the General Data Protection Regulation (GDPR) and all applicable French data protection laws.
2. Data Controller
The data controller is:
Ovolis (Sole Proprietorship)
SIRET: 994 085 173 00015
Address: Route de Mervans, 71310 Serley, France
Email: info@ovolis.fr
3. Data Collected
Ovolis collects only the data necessary for order processing, delivery, and customer service.
3.1. When Placing an Order
- First and last name
- Postal address
- Email address
- Telephone number
- Billing information
- Payment method and payment status
- Purchase history (linked to invoices)
(Ovolis never stores credit card details.)
3.2. When Using the Contact Form
- Name
- Email address
- Subject
- Message content
3.3. Newsletter Subscription
- Email address
3.4. Technical Data
- IP address
- Browser type
- Pages visited
- Cookies (see Section 10)
4. Purpose of Data Processing
Collected data is used for the following purposes:
- Processing, payment, and delivery of orders
- Customer relationship management
- Handling inquiries submitted through the Contact page
- Sending information and newsletters (with consent)
- Statistical analysis and website improvement
- Website security and fraud prevention
- Compliance with legal obligations (invoicing and accounting)
5. Legal Basis for Processing
Data processing carried out by Ovolis is based on:
- Performance of a contract (orders)
- Legitimate interest (security and analytics)
- User consent (newsletters and cookies)
- Compliance with legal obligations (invoicing and accounting)
6. Recipients of Data
Personal data may be shared exclusively with:
- Payment service providers
- Shipping carriers
- Website hosting providers
- Technical service providers necessary for website operation
These providers are required to comply with GDPR requirements.No personal data is sold to third parties.
7. Data Retention Period
Ovolis retains personal data only for as long as necessary:
- Order data: 6 years (legal accounting requirement)
- Contact form emails: 3 years
- Newsletter subscriptions: until unsubscribe request
- Cookies: according to the duration specified in the consent banner
8. Data Security
Ovolis implements all reasonable measures to ensure data security and confidentiality, including:
- Secure hosting
- Protection against unauthorized access
- Restricted access to authorized persons only
- Regular backups
9. User Rights
In accordance with the GDPR, users have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to object
- Right to data portability
- Right to withdraw consent
To exercise any of these rights, users may submit a request through the Contact page or by email.Requests will be answered within a maximum of 30 days.
10. Cookies
The website uses cookies to:
- Improve navigation
- Measure website traffic
- Secure user sessions
- Provide an optimal user experience
Users may manage their preferences through:
- The cookie consent banner displayed during their first visit
- Their browser settings
No non-essential cookies are placed without prior consent.
11. Transfers Outside the European Union
Certain technical services may be hosted outside the European Union.In such cases, Ovolis ensures that:
- Appropriate GDPR-compliant safeguards are in place;
- The level of data protection is equivalent to that provided within the European Union.
12. Changes to This Policy
Ovolis may modify this Privacy Policy at any time.The applicable version is the one in effect on the date the website is consulted.
13. Contact
For any questions regarding personal data protection:
OvolisRoute de Mervans, 71310 Serley, France
Email: info@ovolis.fr