1. Introduction
This Privacy Policy explains how personal data is collected, processed, and protected when using the ovolis.eu website.
Ovolis is committed to complying with the General Data Protection Regulation (GDPR) and all applicable French data protection laws.
2. Data Controller
The data controller is: Ovolis (Sole Proprietorship)
SIRET: 994 085 173 00015
Address: Route de Mervans, 71310 Serley, France
Email: info@ovolis.eu
3. Data Collected
Ovolis collects only the data necessary for order processing, delivery, and customer service.
3.1. When Placing an Order
First and last name
Postal address
Email address
Telephone number
Billing information
Payment method and payment status
Purchase history (linked to invoices)
(Ovolis never stores credit card details.)
3.2. When Using the Contact Form
Name
Email address
Subject
Message content
3.3. Newsletter Subscription
Email address
3.4. Technical Data
IP address
Browser type
Pages visited
Cookies (see Section 10)
4. Purpose of Data Processing
Collected data is used for the following purposes:
Processing, payment, and delivery of orders
Customer relationship management
Handling inquiries submitted through the Contact page
Sending information and newsletters (with consent)
Statistical analysis and website improvement
Website security and fraud prevention
Compliance with legal obligations (invoicing and accounting)
5. Legal Basis for Processing
Data processing carried out by Ovolis is based on:
Performance of a contract (orders)
Legitimate interest (security and analytics)
User consent (newsletters and cookies)
Compliance with legal obligations (invoicing and accounting)
6. Recipients of Data
Personal data may be shared exclusively with:
Payment service providers
Shipping carriers
Website hosting providers
Technical service providers necessary for website operation
These providers are required to comply with GDPR requirements.No personal data is sold to third parties.
7. Data Retention Period
Ovolis retains personal data only for as long as necessary:
Order data: 6 years (legal accounting requirement)
Contact form emails: 3 years
Newsletter subscriptions: until unsubscribe request
Cookies: according to the duration specified in the consent banner
8. Data Security
Ovolis implements all reasonable measures to ensure data security and confidentiality, including:
Secure hosting
Protection against unauthorized access
Restricted access to authorized persons only
Regular backups
9. User Rights
In accordance with the GDPR, users have the following rights:
Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to object
Right to data portability
Right to withdraw consent
To exercise any of these rights, users may submit a request through the Contact page or by email.Requests will be answered within a maximum of 30 days.
10. Cookies
The website uses cookies to:
Improve navigation
Measure website traffic
Secure user sessions
Provide an optimal user experience
Users may manage their preferences through:
The cookie consent banner displayed during their first visit
Their browser settings
No non-essential cookies are placed without prior consent.
11. Transfers Outside the European Union
Certain technical services may be hosted outside the European Union.In such cases, Ovolis ensures that:
Appropriate GDPR-compliant safeguards are in place;
The level of data protection is equivalent to that provided within the European Union.
12. Changes to This Policy
Ovolis may modify this Privacy Policy at any time.The applicable version is the one in effect on the date the website is consulted.
13. Contact
For any questions regarding personal data protection:
Ovolis, 747 Route de Mervans, 71310 Serley, France
Email: info@ovolis.eu